Auctions Help

Security code

How do I enter the characters in the picture?

We ask you to enter the letters and numbers in a picture when we need to make sure that a person, not an automated program, is using our system. The characters are drawn so that it's possible for a person to recognize them, but very difficult for a program to. This helps us prevent spam and automated programs from using our system.

To enter the characters

Look at the characters and enter what you see in the box.


To hear characters spoken, click Audio, click the audio icon, and then enter the characters you hear in the box.

To see or hear a different set of characters, click New, click the refresh icon.


The letters aren't case-sensitive, so you can type them as either uppercase or lowercase.

Don't type spaces between the characters.

If you type the characters incorrectly, click the reload icon to see or hear a new set of characters.